Customer Service

 
 

Gainesville | Jacksonville | Tallahassee | Tampa | Orlando | Ft. Lauderdale | Miami

Tel. 954-300-1431

Have any questions, comments or concerns? Try reviewing the FAQS below first as they may answer your questions. If not, call or contact us through the form below!  


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FAQS

HOJ is currently based in Gainesville, FL.

Yes, HOJ currently offers services to the following cities: Jacksonville, Orlando, Tampa, Tallahassee, Ft. Lauderdale & Miami. If you are located in another city/state outside of Gainesville, HOJ can accommodate you; however, please contact HOJ via the form above BEFORE booking as an additional travel fee of $75+ will apply. Additional traveling fees may also apply (rental, flight, lodging, parking, tolls, etc).

No, your booking will only be confirmed once you have scheduled it through the HOJ website AND have also paid the non-refundable 50% deposit.

Yes, you may bring your own lashes. HOJ will apply it for you free of charge in this case. However, HOJ cannot guarantee that the lashes brought will compliment your makeup look.

 Yes, however there are some restrictions if requested after a no-show, tardy, etc. Please refer to Terms & Conditions for more information.

No, the 50% deposit is non-refundable. Please refer to the Terms & Conditions for more information.

Yes, upon request HOJ can provide you with a team of talented makeup artist to fulfill all of your bridal party makeup needs.

Yes, if you have a large party you may choose to book as a group. In order to do so you must email HOJ to receive a private service link. For more detailed information/ steps, contact HOJ via the form above. Also, refer to the Terms & Conditions for more information.

No, the remaining balance must be paid at least 24 hours prior to the appointment via the PayPal request you have received from HOJ. 

 

 

 

 

 

 

 

What city is House of June (HOJ) based in?

Can I book with HOJ if I reside in another city/state?

If I contact HOJ via social media and/or email in regards to a specific date, is my booking confirmed?

Can I bring my own lashes? If so, will I be charged the additional lash application fee?

Can I reschedule my appointment?

If I cancel my appointment, will I receive my deposit back?

I have a large party. Will HOJ be able to provide service to us all?

If I have a large party, can we all book together?

Can I pay the remaining balance the day of in cash?